Quality Revealed
Remodeling
contractors are always talking about "quality," but few can explain
what quality means to their clients. In fact, construction quality is
easy to see when you know what to look for. As a professional
remodeling firm, we not only take pride in creating high-quality
projects, but also in making sure that our homeowners see the quality
and understand the difference it makes. We appreciate that a
complex home remodeling job -- especially involving demolition and
major structural components -- is relatively foreign to those outside
the industry. To help our clients learn the lingo and develop a
trained eye as their house is being remodeled, we offer a variety of
educational tools. The most important tool we employ is listening to
questions and providing satisfactory answers. Our sales, construction,
and warranty service associates are all trained to both listen and
invest the time required to address questions concerning every aspect
of the production cycle. The best way to help a homeowner understand the
remodeling process and understand the value of the high-quality
materials and methods we employ is to schedule project visits at key
milestones. A walk through a newly framed room addition or attic
remodel, for instance, allows us to point out the tight tolerances we
require from our framing crews. On-site, we can show examples and
explain why these standards help to ensure reliable performance and
comfort in the completed project. A little later in the process,
homeowners can watch the ways in which we install wiring, plumbing,
and mechanical systems to serve the remodeled section or the entire
home. Our exacting specifications make sure that those systems perform
as designed and promised. As construction continues, we continue to
schedule similar walk-throughs so we can showcase the high-level
materials and methods we use. What is difficult to articulate in the
office becomes clearly demonstrated as the project takes
shape. We also consider the conditions of our job sites as an
indicator of quality. We expect that our crews and trade partners
maintain a clean site. Disposing of trash and scrap materials not only
makes for a professional work environment, but also a safe one. We
believe that our insistence on a professional looking job
site translates to professional, superior-quality workmanship. A clean
job site also exhibits respect for our homeowner-clients, the majority
of whom are living in the house while the project moves forward. We
know that living in a construction site is a challenge. We do our best
to keep dust and debris to a minimum, especially at the end of each
workday. As a remodeling project nears completion, quality is even
easier to see and understand. Adhering to tight tolerances, we work
hard to make sure that walls are smooth and that cabinets, trim, and
other fixtures fit snugly into place. Our quality control systems
insure that windows and doors operate smoothly, and that flooring and
other finishes are installed to meet our clients'
expectations. But the true test of quality construction is occupancy. Our
clients will understand what we mean by quality after living in their
newly remodeled home for a while. Though our warranty service staff is
available to address questions, the way that our homes stand the test
of time (and everyday living) is a testament to the quality we strive
to achieve from the foundation to the rooftop.
Warm regards,
 
Dwight
Sailer & Bryan Soth
HighCraft Builders
429 S. Howes Street
Fort Collins, CO 80521
970.472.8100 - phone
info@highcraft.net
www.highcraft.net
c.
2007
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